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DOMESTIC DELIVERY

Frankie's Melbourne delivers all domestic orders with Australia Post express service; orders are shipped with 7 business days and tracking is provided. For the Northern Territory, rural and remote areas, please allow up to an additional 4 business days for delivery. For metropolitan areas, please allow 2-4 business days for delivery. For all other parts of Australia, your delivery should be with you in 5-7 business days after you receive tracking information.

INTERNATIONAL

Frankie's Melbourne delivers internationally also with Australia Post, with all orders being dispatched within 2-3 days and be delivered within 10-20 business days depending on your location (allow for any relevant COVID-19 delays). For international orders, we cannot deliver to PO Boxes so please ensure you provide an alternate delivery address. Depending on the destination country and the value of the goods, you may be required by your local government and customs office to pay duties and taxes. It is the responsibility of the receiver to pay for these duties and taxes, this is not the responsibility of L&N. 

Please note, Frankie's is unable to refund duties and taxes for international orders that are returned. Depending on the country, you may be able to contact your local customs offices directly for a refund of these costs. Please contact your local customs offices for more information regarding duties and taxes.